FinScope consumer surveys offer insights into people's financial needs, preferences, and behaviour. It does not attempt to replicate the work of censuses or other annual surveys.

FinScope South Africa Consumer 2021 Results - Webinar

Sustainable data collection for development Report

With sustainability of data collection in mind, the i2i has set out to test whether or not mobile tech could be used to offer faster and more cost-effective collection.

We release wave 1 data for our multi-country Covid-19 Livelihoods Impact Survey.

No country or continent is untouched by COVID-19; but developing markets will see more short- and long-term negative social and economic effects than the developed world.

Read our report and insights on the financial needs of Mexicans, a pilot study in collaboration with the Mexican regulator, CNBV.

Read our summary report of the findings from the Financial Needs pilots, in partnership with AFI members from Mexico, Nigeria, Kenya, Philippines and Zimbabwe.

Using SMS surveys to measure digital financial inclusion

A measurement framework for digital financial services with a focus on digital payments.

A cautionary tale about the process of setting up pilot studies

We recently rolled out a pilot study in Nigeria, to explore the digital financial services landscape and how it serves the people. Learn more about our findings here.

See what the i2i needs measurement framework reveals about consumer behaviour in Zimbabwe.

Exploring how financial service providers collect, store and use data in six countries.

Survey findings from six African countries

I bought myself a fitness band recently and I’ve found it quite useful in encouraging me to get off the couch.

The widespread use of the mobile phone and other smart devices has presented researchers with a golden platform to collect data in more innovative and creative ways.

Discussing some innovative quantitative methods that could be used when conducting financial inclusion research.

Innovative research techniques help us to delve deeper into the dynamics of financial inclusion.

To hold the first Financial Inclusion Data Analysis Boot Camp in Uganda

Getting the basics of demand-side surveys right

This report provides an overview of innovations and best practice in data collection

Why the problem with demand-side surveys is not the respondents’ answers, but the questions we ask them

Revisiting the role of technology in demand-side surveys in lower tech and lower literacy environments

FinScope Consumer Survey Zimbabwe 2011 Brochure

FinMark Trust in conjunction with the Ministry of Finance embarked on a FinScope survey which was conducted by the ZIMSTAT from July 2011 to November 2011.

FinScope Lesotho 2011

View the FinScope Lesotho 2011 Brochure

FinScope Swaziland 2011 Brochure

The Ministry of Finance established the Micro-Finance Unit in September 2010 to facilitate the development and sustainability of the microfinance sector in the country.

FinScope Consumer Survey Namibia 2011 Report

View the FinScope Consumer Survey Namibia 2011 Report

FinScope Swaziland launch 2011

See the FinScope Swaziland launch presentation.

FinScope livelihoods approach

FinScope livelihoods approach.